Allow to change/translate "Amount" and "Quantity" text in the product info on notification

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    Asked on September 03, 2013 at 06:34 AM

    I have a form set up with the "Purchase order" payment tool with products listed, you can see form here:

    The notification and auto-responder email show information about order correctly but with english words "Amount" and "Special Quantity". And this is very unconvinient and we cant use auto-responder email.

    Is it posible to remove "Amount" and "Special Quantity" words from auto-responder email or translate them?

    Notification for example: Зарядное устройство BL1204M (Amount: 3,090.00 , Special Quantity: 2)

    Thank you!

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    Answered on September 03, 2013 at 10:48 AM

    Hello and I think I understand what you are referring to about this being a problem for you. When I tested this some to check it including in the Autoresponder and also via JotForm through our Russian Language conversion of our FormBuilder I was able to replicate the problem you are seeing. 

    I think the problem is stemming from the fact that you currently have " No Currency " specified. This means that by Default our System is automatically setting the Currency to the normal Default Language which is English so I believe this is most likely why the Amount is generated like that. I also did some quick research and it looks like the Russian Currency is actually dubbed " Ruble " but it seems we don't have this listed as a currency.

    The closest that I know of that we can get you to in reguards to this is using a tag in your notification that was added per a request awhile ago by one of our Devs. He made it so that you could remove the " Amount " label thus displaying only the cost of the product. It should work for all Product Integrations as far as I know. You can refer to this thread for more information on the tag use below:


    Here's the tag:   {myProducts:total}

    - Just insert the above tag into your products field in your email notification instead of the original.

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    Answered on September 03, 2013 at 11:27 AM

    Thanks for the information!

    But unfortunately I was't able to remove the word "amount" from the notification.
    I used the tag {myProducts: total}, but this did not solve the problem.

    May be it is possible to add a rubles in the "Purchase order" tool (not in the PayPall tool)?

    Or may be it is posible to add this words ("Amount" and "Special Quantity") in the "form -> preferens -> advansed setting" as for form warnings whetre I can add my own warnings ?

    Thank you!

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    Answered on September 03, 2013 at 03:23 PM


    After a few test, I think I got what you mean. Yes, it is not possible to edit it as of the moment. I believed there's no possible way to overcome this. Let me please submit this to our dev team instead so they will be able to see your request. We will inform you here if this has been taken into consideration. Thanks!

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    Answered on September 05, 2013 at 08:19 AM

    Thanks a lot!