- bhanukaranAsked on September 03, 2013 at 01:31 PM
while another team member is resolving my another query to the similar topic but the issue there is different. Meanwhile, i have found one more issue, I have used jS soure code and made all the custom layouting for the same.
This is the url we are using to submit entries. But i don't see any confirmation emails going to the one who submits their entry.
But, as an admin, i am receiving new entry submission notification email to my inbox.
Please suggest what could be the problem, this is a very important event which is in coming 1 week and we need to resolve these problems, as we have relied on Jotform for everything now.
- JotForm SupportMike_TAnswered on September 03, 2013 at 02:59 PM
Thank you for contacting us.
The source code embedding option should not affect the email alerts. I have just submitted your form through mentioned http://beta.shukranrewards.com/homecentre_roommakeover/new_design.html page, and the form Autoresponder was delivered to my @gmail.com email address.
Please try checking your Spam/Junk folder to see if the Autoresponder is there.