- redpalmAsked on September 03, 2013 at 01:47 PM
The drag and drop feature stopped working on our computers about 2 or 3 weeks ago.
What we have done to try to solve the problem already:
Used different computers on different networks (home/work)
Changed browsers (tested in both Firefox & Chrome)
All our computers are running: Win7
Please advise what we can do
- EliezerNAnswered on September 03, 2013 at 04:03 PM
We truly sorry for the inconveniences that may have caused.
I tested the form builder using Win7 and FF 22.0 and Chrome 28.0, however I wasn't able to reproduce the issue, please watch these videos:
Could you please tell us wcih versions of browsers you are using? I would suggest you to clear your browser's caches and cookies. However, if the issue still persists, let me ask you to please try using these links:
Let us know if the issue doesn't disappear and we'll further investigate.