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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How does the CUSTOM DOMAIN option work on forms ?

    Asked by kffarra1 on September 03, 2013 at 08:44 PM

    And where do we make the changes ?

    Is there a universa setting somewhere ?

    site : http://goldcoastexclusive.com/home 

    form example : http://form.jotform.us/form/32457348201147

    Page URL:

  • Profile Image

    Answered by khrisell on September 03, 2013 at 10:24 PM


    Let's assume that your website is my-company-domain.com and you want to use customerForms.my-company-domain.com for your forms. Here is what an example form would look like:

    Warning: If you are not familiar with DNS, please contact with your DNS/Hosting provider before changing your DNS.

    Here is how you can change your domain for your JotForm forms:

    Step 1. To use your own domains in Jotform, add a DNS record:
    Add a CNAME record which points to custom.jotform2.com with your subdomain. Here is what it will look like in the DNS:

    customerForms.my-company-domain.com CNAME custom.jotform2.com

    Step 2: Change your form URLs from http://www.jotform.com/form/1234567890 to http://customerForms.my-company-domain.com/form/1234567890
    Here I got a video tutorial on how to add CNAME Record inside your website CPANEL from one of my colleagues and also a JotForm Support. (idarktech)

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    Answered by kffarra1 on September 03, 2013 at 11:02 PM
    - Regards,
    Kristine Farra, DDS, FHIS, eCert, President's Circle
    Real Estate | Sales + Marketing
    312-953-9567 Direct
    " Representing Chicago's Finest Residential Properties With Superior Service + Expertise ! "
    " Your Referral Is My Job Done Well ! "
    Gold Coast Exclusive, Inc
    Gold Coast Exclusive | Real Estate
    Gold Coast Real Estate