- chykpittsburghAsked on September 03, 2013 at 09:24 PM
There is a paypal button on my form before the submit button. Does the user get redirected to paypal or does the payment just get submitted to paypal directly once they hit 'Submit'.
- JotForm SupportEltonCrisAnswered on September 03, 2013 at 10:36 PM
Yes, when the user hits your form submit button they will be redirected to Paypal for the payment. Once they successfully paid the items, you will be able to get notifications both from your form and from the paypal side. However, if the user did not continue or closes the browser after redirected to Paypal, the submission will be mark as "Incomplete Payments". More details here: How to View Incomplete Payments