What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My accounted was suspended because you thought i was phishing

    Asked by Vinnie on September 03, 2013 at 09:29 PM

    My account was suspended because you thought i was phishing...No--please I love your product- its making my job so much easier & im working on having the University purchase a membership. 

    Screenshot
    purchase product love my account
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    JotForm Support

    Answered by EltonCris on September 03, 2013 at 10:50 PM

    Hi Vinnie,

    We are truly sorry about that. I have now re-activated your account after I found nothing malicious with your form. One of your form was detected by our phishing filter, it was suspected to be used for phishing that's why your account was auto-suspended. This seems to be a mistake so I have white listed your forms to avoid this from occurring again.

    Our sincere apologies for any inconveniences this may have caused.

    Thanks for the love and for using Jotform!

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    Answered by eaglehulk on September 03, 2013 at 11:01 PM
    Thank you so much....I love your,products & awesome customer service
    Vinnie Surace
    This message transmitted on 100% recycled electrons and sent from my iPad