Show total on Stripe subscription form

  • orental123456
    Asked on October 17, 2020 at 2:19 PM

    how can i add on the payment option (Stripe) that when the user chooses a product they will see how much it will charge as a total of ...... im talking about the iF form

  • John Support Team Lead
    Replied on October 17, 2020 at 3:55 PM

    The TOTAL field is available only if you will SELL PRODUCTS in the Stripe payment field.

    If you'll SELL SUBSCRIPTIONS, the total field is not shown because the user cannot select more than one subscription. The amount to be charged is already shown in the selected subscription product:

    1602964502 5f8b4c16ad3ea  Screenshot 10

  • orental123456
    Replied on October 18, 2020 at 12:28 AM
    Hello I understand but if someone adds a coupon they can't see what kind of Discount they got. Should be away that the user will see how much they need to pay before and after the coupon
    Best regards
    Oren Bar Tal
    Owner & CEO
    Travgi.com
    080-38357581
    Line ID :orenbartal
    WhatsApp : https://wa.me/818038357581
    ...
  • Patrick_R
    Replied on October 18, 2020 at 1:19 AM

    Hi Oren! The way it works right now is that when a coupon is applied, a green bar shows up with a message that says "Coupon is valid." (this message is customizable) and then the selected subscription price is updated to the discounted price.

    Information like how much discount or what percentage of discount has been applied isn't shown to the user. As a workaround, you can use informative coupon names that provides hint to users about how much discount they're getting. For example, COUP_FSDGD_10_PERCENT, COUP_FJEOI_22_FLAT etc.

    Also, we can register your requirement with the concerned department and this might get implemented in the future. Let us know if you want us to escalate this as a feature request.

    Thank you!