I want to be able to discount all the costs associated with the transaction using the coupon code, not just product, shipping or subtotal

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    Tracie_Mills
    Asked on October 17, 2020 at 11:20 PM
    Jotform allows you to enter a coupon code for discount, but the discount options are product, shipping and subtotal. I included a ticket price which became the subtotal, and a processing fee. those two items became the total. I want to be able to discount all the costs associated with the transaction using the coupon code, but it only allows me to discount the subtotal on the settings.


    Please advise.

    Thanks,

    tm

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    Patrick_R
    Answered on October 17, 2020 at 11:51 PM

    Hi Tracie! I believe that you're referring to this form: https://www.jotform.com/form/202873831095156
    I noticed that you've renamed text of the "Tax" field to "Processing Fee".

    As you've already discovered, the discount coupons can only be applied to product, shipping and subtotal values; so, it is not possible to discount all the costs associated with the transaction using the coupon code.

    However, you can achieve your requirement with the "user defined option" payment type. This option allows you to apply your own calculations when billing a client. You'll find all the information on implementing this in this article: how-to-pass-a-calculation-to-a-payment-field

    Please go through it and in case of any questions, let us know.

    Thank you!