What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My iPhone app not working!

    Asked by NaguKorpobladet on September 04, 2013 at 06:11 AM

    Hi, my iPhone app crashes when I try to open recent submissions//Regards, Dan

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    Answered by khrisell on September 04, 2013 at 10:22 AM

    Hello,

    I have checked my own iOS app on my iPhone and I can see that it is updating just fine and working properly.

    I highly suggest that you close all your app on the multi-task feature of the iPhone and try to respring the iPhone. This might be caused by several app opened on background.

    If none of it works, I highly suggest that you check if it is the updated version of JotForm iOS app. 

    Try to re-install the app and login your account again.

    Those troubleshoot suggestion should make the app work smoothly as I have no problem with my JotForm App on my iPhone.

    Kindly let us know if you have further questions or inquiry.

    Thank you. :)