My iPhone app not working!

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    Asked on September 04, 2013 at 06:11 AM

    Hi, my iPhone app crashes when I try to open recent submissions//Regards, Dan

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    Answered on September 04, 2013 at 10:22 AM


    I have checked my own iOS app on my iPhone and I can see that it is updating just fine and working properly.

    I highly suggest that you close all your app on the multi-task feature of the iPhone and try to respring the iPhone. This might be caused by several app opened on background.

    If none of it works, I highly suggest that you check if it is the updated version of Jotform iOS app. 

    Try to re-install the app and login your account again.

    Those troubleshoot suggestion should make the app work smoothly as I have no problem with my Jotform App on my iPhone.

    Kindly let us know if you have further questions or inquiry.

    Thank you. :)