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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How to setup E-mail notification?

    Asked by lexeffectsm1 on September 04, 2013 at 09:47 AM

    I see the email alerts button, but there are no other steps in how to get this set up to be sent to me via email when someone submits them..

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    JotForm Support

    Answered by ashwin_d on September 04, 2013 at 11:12 AM

    Hello Lexeffectsm1,

    There is already a guide created which should help you to create email alerts:  https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Upon taking a closer look of your form's email alert, I found that you have not selected the "Sender E-mail". That seems to be the reason of you not receiving your submission emails.

    You should select/add the "Sender E-mail" in your notification as this is required to be added for your notification alert to work.

    You can select "noreply@jotform.com", "noreply@formresponse.com" or you can also setup a custom "Sender E-mail" option. This guide should help you:

    https://www.jotform.com/blog/86-Send-Form-Emails-From-Your-Own-Email-Address-JotForm-Now-Support-SMTP

    https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Hope this helps.

    Thank you!