What if we have a form in multiple languages?

  • SDYL
    Asked on October 19, 2020 at 11:08 AM

    What if we have a form in multiple languages? When the user saves the form for later in German for example, then how can we set it up so the pop up share link is in German, as well as the email reminder sent to them.

    Thank you

  • enterprisesupportteam
    Replied on October 19, 2020 at 1:27 PM

    Hello SDYL,

    Thank you for contacting our support team.

    While it is possible to translate the contents of the form itself, it is not currently possible to also translate the 'Save' popup or the email that sends the session link. These two sections of the form cannot yet be translated by the form translation feature.

    However, the 'save form' email can be edited and you can manually write the email in a different language. To edit the 'save form' email, go to your form settings and click the 'Customize Save and Continue Later Email' to open the email editor section.

    1603128168 5f8dcb689999e editSaveFormEma Screenshot 10

    Please note that any changes made to this email will result in all 'save form' emails being sent in the language that you manually write yours in.