What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why doesn't the email field work? [Fixed]

    Asked by swtorista on September 04, 2013 at 02:26 PM

    Edit: I learned you have to go in and add new fields manually to the email notification :)


    Jotforms is working great for me so far! Very neat product, looking to upgrade when I start getting enough submissions.


    I am having trouble getting the submitter's email to show up in my notification email, which is hwo I review submissions. The email shows up on jotform but not in the notification. (it looks like this: http://i.imgur.com/7yQNFdj.jpg)


    Can you please tell me how to make this work? Thank you!


    - Victoria

    Page URL: