Save and continue later - 2 problems

  • christinamcg
    Asked on October 20, 2020 at 5:50 AM

    Hi,

    I've tested this multiple times and each time get the same things:

    1. Although 'Save and continue later' does save the form field values, it is not saving the attachment (a PDF)
    2. I fill in page 1, then go to page 2. I then click 'Save and continue later'. The modal 'Save' opens fine, but it is overlaid with several bright lines of "This field is required", relating to the empty fields on page 2. These make it difficult to see the text on the Save modal. (Sometimes 3 overlap, ie more than in the screenshot)
    • note that this only happens when starting the form for the first time. ie clicking the save and continue link in the email, and then saving again after completing a bit more of the form doesn't seem to cause this issue.
    Jotform Thread 2643814 Screenshot
  • Sam_G
    Replied on October 20, 2020 at 8:32 AM

    Hi Christinamcg,

    Thank you for contacting Support.

    I have cloned and tested your form and the attachment is saved.

    Kindly check the short video below:
    1603196441 5f8ed619bda93 10 Screenshot 10 I filled page 1 then went into page 2 and hit save. I wasn't able to replicate the overlay of the lines.

    1603197087 5f8ed89fcce14 10 Screenshot 21

    I have cleared your form cache from the server.

    Let us know if the issue persists.

  • christinamcg
    Replied on October 22, 2020 at 8:34 AM

    Hi, thank you for checking this but your animated gif actually shows the overlay of the required lines over the modal box?

  • Sam_G
    Replied on October 22, 2020 at 10:38 AM

    Hi Christinamcg,

    Sorry for the inconvenience.

    Please add this CSS code:

    .form-error-message {

      z-index: 9;

    }

    https://www.jotform.com/help/117-how-to-inject-custom-css-codes

    1603377405 5f9198fd11312 10 Screenshot 10

    I hope this helps.
    Let us know if you need further assistance.