view orders generated in the invoice

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    designgurl37
    Asked on October 20, 2020 at 10:17 AM

    what good is generating a form where it invoices the customer if I cannot go back and see what the invoice was for!? I can see on my submissions that they submitted an order and were invoiced for it....but it does not list what product the client ordered when you have it set up to invoice them. That is frustrating and essentially makes all this work pointless.



    This is a re-post of a comment on How to Generate an Invoice for Your Payment Form?

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    JohnRex
    Answered on October 20, 2020 at 11:52 AM

    There were actually 4 ways on how you can see the products they ordered:

    1. ) via the Submissions page:

    1603208861_5f8f069df3333_

    2.) via the INBOX page:

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    3.) via the PDF Editor - Here you can see the actual copy of the invoice for each submission:

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    4.) And lastly, you shall receive an email notification every time a new submission is received. This also contains details of the orders:

    1603209153_5f8f07c15b80b_

  • Profile Image
    designgurl37
    Answered on October 20, 2020 at 01:45 PM

    Yes, one of my forms does that, which is the one you screenshot above. However, another of my forms does not, no matter which of those options I try - except digging through my inbox for the emails, which is a pain. It only shows me an invoice number. Please advise. Thanks1603215900_5f8f221c0e899_Screen Shot 202

  • Profile Image
    JohnRex
    Answered on October 20, 2020 at 03:57 PM

    I believe you are referring to this form: Cookie Momsta DFW.

    It seems the issue is that the Paypal field is not required, so the user can submit it without even selecting from the products:

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    Please make it REQUIRED so that'll prevent the issue.

    Also, I saw you have broken conditions here:

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    I suggest fixing them or remove them from the form if no longer needed.

    Please try that and let us know how it goes.