What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just upgraded my account. But my account was suspended due to overlimit

    Asked by MichelleByfield on September 04, 2013 at 10:47 PM

    forms all stopped working, said i was over quota, upgraded the account, still not showing upgraded and still no forms. urgently need this working

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    Answered by khrisell on September 04, 2013 at 11:05 PM


    I have replied on your thread a while ago about your payment.


    I will go ahead and activate your account. However, it is still in free plan.

    I highly recommend that you upgrade using the following links.

    This is for Premium Subscription



    This is for Professional Subscription



    This is for Economy Subscription



    Kindly let us know if you have further clarifications.

    Thank you.