- nnacanadaAsked on September 05, 2013 at 02:41 AM
- JotForm Supportashwin_dAnswered on September 05, 2013 at 03:57 AM
Upon checking your form, I found that you are using simple anchor <a> tag to open your form. These anchor tag uses a css class "ajax cboxElement" which gives it a LightBox effect.
I am not sure if the external link in this class is restricted or it tries to find the link within the nnacanada.com server. I tried to change the link to simple google.com and it doesn't show up. It always shows error "This content failed to load."
If I load a local content it does display them. I tried to display the "Contact Us" image on click of contact us link and it loads well. Please see image:
You should use our LightBox embed script in your form and I believe it should work just fine for you. Here is a guide which should help you: https://www.jotform.com/help/220-How-to-Create-a-Lightbox-Form
I will be more than happy to help you if you need help in achieving this.