What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the download URL of my file?

    Asked by goldenkro on September 05, 2013 at 04:36 AM

    Hi i set up a sign up form on my page and directed it to download a zip file I uploaded to my website but google sais it is not found. Please help. This is the link to the download http://ftp//goldcoin@goldcoinprofits.co.za/public_html/index/Makingafortunebuying.rar

    Page URL:
    www.goldcoinprofits.co.za

    sign up form FTP
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 05, 2013 at 06:21 AM

    Hello goldenkro,

    The file download url is not the correct one. It has "http://" and "ftp://" both the protocols. If you use ftp:// then along with the ftp username (goldcoin) which you have provided you should also add the password for "goldcoin".

    You should simply use the link to your ".rar" file and this is the download link you should use:  http://goldcoinprofits.co.za/index/Makingafortunebuying.rar

    Hope this helps.

    Thank you!