- campbellstaffordAsked on September 05, 2013 at 07:01 AM
I cannot work out why my forms are not being emailed to me. We have had a few submissions. Is it because the email address is firstname.lastname@example.org?
- JotForm Supportashwin_dAnswered on September 05, 2013 at 08:26 AM
The email address email@example.com¬†is in our bounce list for following reason:
firstname.lastname@example.org is IN the bounce list ¬†
Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Co=
I have removed it from our bounce it and it should be working fine now. You need to take a closer look at the bounce reason and take corrective steps. One steps could be changing the subject of your email.