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  • Profile Image

    Submission emails are not being sent to my email address.

    Asked by campbellstafford on September 05, 2013 at 07:01 AM

    Hi

     

    I cannot work out why my forms are not being emailed to me. We have had a few submissions. Is it because the email address is info@campbellstafford.com?

     

    thanks

    Page URL:
    http://legaladvicenorthernireland.co.uk/?page_id=21

    Submissions My Forms email thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 05, 2013 at 08:26 AM

    Hello campbellstafford,

    The email address info@campbellstafford.com is in our bounce list for following reason:

     

    Result: 

    info@campbellstafford.com is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Co=

    ntent Filtering.'

     

    I have removed it from our bounce it and it should be working fine now. You need to take a closer look at the bounce reason and take corrective steps. One steps could be changing the subject of your email.

     

    Thank you!