- jamesnicklin1Asked on September 05, 2013 at 09:09 AM
I have created a web form which uploads to my own ftp server, however when i upload something using the web form, instead of going to the directory i have specified (e.g FTP Home Dir>ABP>BA>BAE>AS1 for example) it creates a whole new set of folders which I do not want (e.g the end result is FTP Home Dir>ABP>BA>BAE>AS1>ABP>BA>BAE>AS1>Upload). why does it create these extra folders as it can clearly see that these folders are already created?
James NicklinPage URL:
- JotForm SupportjonathanAnswered on September 05, 2013 at 11:22 AM
Please check if the assign ftp path/folder in your ftp server have the proper "permission" to be able to 'write' into the path.
Inform us if the issue persist.
- GarityAdvantageAnswered on September 27, 2016 at 02:26 PM
We are having a similar problem. We want the uploads to go to the folder named "incoming" directly without creating another folder. What is going wrong?
- JotForm SupportKevin_GAnswered on September 27, 2016 at 04:50 PM
I can see you have already opened your own thread about this, it can be found here: https://www.jotform.com/answers/939620
I can see you're being assisted there already.
Please avoid replying on multiple threads to avoid any confusion.