-
marketing_EMAsked on October 21, 2020 at 1:49 AM
How can I send the same form submission to different email addresses depending on the conditional logic?
EG if one check box is selected, it sends to email A and if the alternative is selected then it is sent instead to email B?
Thank you
Page URL: https://form.jotform.com/202681255248860 -
Kemal VP of Customer ExperienceReplied on October 21, 2020 at 2:32 AM
Hi,
You can change email recipient according to the selected field in the conditional logic "Change Email Recipient". Please follow these steps.- Click "Settings" in the form builder screen.
- Click "Condition" in the left sidebar.
- Click "Change E-mail Recipient" button as seen the picture below.
Then Select the condition. If you want to send an email to support@example.com when the selected department is support, you can set as seen in the picture below.
Also, there is a guide on how to change email recipients. https://www.jotform.com/help/41-how-to-change-the-email-address-used-for-notification-email?
Let us know if you need further assistance.