Are you having problems with your system???

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    ICFforms
    Asked on September 05, 2013 at 10:59 AM

    When I try to edit a record I get a blank screen and it never comes up.  I tried this on several applicants.  I tried logging out and back in and it is still happening.  Please let me know as soon as possible.

    Thank you.

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    KadeJM
    Answered on September 05, 2013 at 12:19 PM

    Hello, Did you mean that you are trying to " Edit " a submission ie - record? Or?

    If so, I checked on this but I was able to see and edit your form. I didn't make any changes to it though. I was only checking to see what would happen. If this is the case then you may want to try clearing your form cache followed by also clearing your browser cache to refresh it all and see if this helps to correct the problem. 

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    ICFforms
    Answered on September 05, 2013 at 12:51 PM

    Yes, we were trying to edit a submission - change their approval status.  It's working now.  Thanks.