Fill in the blanks field issue in Email Body

  • Profile Image
    digitalempathy
    Asked on October 21, 2020 at 04:36 AM

    Hello!

    I am using fill in the blanks field on this form https://www.jotform.com/build/202922423172447


    On email body, fill in the blanks field doesn't display the content properly. It says

    Please Select: Yes

    Single Choice: Attached to this referral

    Please Select: Yes

    Single Choice: Sent with Client

    Please Select: Yes

    Short Text: Someone

    Please Select: Yes

    Short Text: Test Field

    Date: 12-22-2020

    whereas it should display proper sentence that I have in fill in the blanks. In PDF it comes fine. Please see dropbox link where I have attached email body of fill in the blanks field and PDF part of fill in the blanks field.


    It should have email body same as what it has in PDF. Please help!

  • Profile Image
    Mike_G
    Answered on October 21, 2020 at 08:37 AM

    To fix the issue you are having, please enable the option shown in the screenshot below in the Properties of the Fill in the Blank field in your form under the Advanced tab.

    1603283866_5f902b9a98b8a_zt201021_083547

    Feel free to let us know if you need any further assistance.

  • Profile Image
    digitalempathy
    Answered on October 21, 2020 at 01:33 PM

    Thanks, this has resolved the issue.