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actismediaAsked on October 21, 2020 at 5:37 AM
Hello
I have a form: 202884438222355 - this has 5 html links at the top of each page. I have been working with JotForm Support to replace these with tabs.
I need the user to be able click on the tabs and go to the page controlled by condition attached. The thing is, there is also a title in which the user places a name... this needs to stay. The support team said they would replace the html links with the tabs for me as we were struggling to get these to work.
I have had the support team create the new tabs, however, when they cloned the above form it all went wrong. Since then I have had various attempts at this being fixed but always using the corrupted form.
Could I kindly ask that the above form is cloned, please and the tabs (just for the 5 html links) are added to the top of each page.
Thank you kindly.
Andrew. -
Ariel JotForm SupportReplied on October 21, 2020 at 9:24 AM
Hi Andrew,
We would like to apologize for the inconvenience, but it seems that this is a follow-up on the concern we have received here: https://www.jotform.com/answers/2641585.
Please refer to that support ticket for any related questions and/or follow-ups.
Thank you for your understanding.
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AndrewReplied on October 21, 2020 at 11:37 AM
Hi
Thank you.
This I tried to do but your system kept saying unauthorised access to continue with that ticket, so I started a new one.
Thanks. Andrew
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Andrew ElliottReplied on October 21, 2020 at 11:38 AM
Hi
In fact, I've just tried it and it continues to say unauthorised access. I no longer have access to any steps of that ticket.
So I'm stuck now with the principal issue and no means to deal with it?
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Andrew ElliottReplied on October 21, 2020 at 11:39 AM
here is a screen shot, even when logged in etc. It does not work.
Tried on numerous devices too.
Thank you.
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Niko_NReplied on October 21, 2020 at 5:09 PM
Hi Andrew,
We apologize for the inconvenience!
Could you please kindly try to reaccess the thread by following this link below and let us know if the issue persists:
https://www.jotform.com/answers/2641585
Thank you in advance!