Put conditions for autoresponder

  • bwiglobalunion
    Asked on October 21, 2020 at 5:52 AM

    Dear Jotform team,


    I could not find information if there was any available on how to put conditions for autoresponder.

    I have my form (202934641518961) in various languages and would like the registrants receive an autoresponder in their respective language as we can do for thank you page. Would that be possible?

  • dilan
    Replied on October 21, 2020 at 7:34 AM

    Hello Gulsahdoruk,

    Thank you for reaching us.

    You may send custom emails to your form users based on their responses. 

    Please be aware that we have cloned your form to show the directions.

    Firstly, you need to create different autoresponder emails for each language option. Please go to Settings > Emails > Add an email.

    1603279198 5f90195ef01af Screen Shot 202 Screenshot 10

    Here, please choose Autoresponder Email

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    Please add autoresponder emails for each language preference.

    1603279431 5f901a47b84ea Screen Shot 202 Screenshot 32


    Secondly, you may create conditions for each language option. Please go to Settings > Conditions > Add a new condition

    1603279589 5f901ae54f5e6 Screen Shot 202 Screenshot 43

    Here, you may add conditions for each language preference.

    1603279734 5f901b760427b lang Screenshot 54


    Please check out the following links for more information:

    https://www.jotform.com/email-forms/logics/

    https://www.jotform.com/help/167-how-to-send-email-based-on-user-s-answer

    If you need further assistance, please let us know.