Put conditions for autoresponder

  • Profile Image
    gulsahdoruk
    Asked on October 21, 2020 at 05:52 AM

    Dear Jotform team,


    I could not find information if there was any available on how to put conditions for autoresponder.

    I have my form (202934641518961) in various languages and would like the registrants receive an autoresponder in their respective language as we can do for thank you page. Would that be possible?

  • Profile Image
    dilan
    Answered on October 21, 2020 at 07:34 AM

    Hello Gulsahdoruk,

    Thank you for reaching us.

    You may send custom emails to your form users based on their responses. 

    Please be aware that we have cloned your form to show the directions.

    Firstly, you need to create different autoresponder emails for each language option. Please go to Settings > Emails > Add an email.

    1603279198_5f90195ef01af_Screen Shot 202

    Here, please choose Autoresponder Email

    1603279325_5f9019dd874a0_Screen Shot 202

    Please add autoresponder emails for each language preference.

    1603279431_5f901a47b84ea_Screen Shot 202


    Secondly, you may create conditions for each language option. Please go to Settings > Conditions > Add a new condition

    1603279589_5f901ae54f5e6_Screen Shot 202

    Here, you may add conditions for each language preference.

    1603279734_5f901b760427b_lang.gif


    Please check out the following links for more information:

    https://www.jotform.com/email-forms/logics/

    https://www.jotform.com/help/167-how-to-send-email-based-on-user-s-answer

    If you need further assistance, please let us know.