How to allow user to be able to format the text?

  • gustaverihal
    Asked on October 21, 2020 at 6:03 AM

    hello,

    I would like to create a form with one question "long text answer" on whichone the user must be able to format the text (bold, italic, bullet point, line break etc.)

    Is it possible ?

  • Girish JotForm Support
    Replied on October 21, 2020 at 9:38 AM

    Yes, it is possible.

    You can use the Long text field and use the Rich text editor option as shown below:

    1603287512 5f9039d8c3ed6 2110 10 Screenshot 10

    Let us know if this would work out for you.

  • gustaverihal
    Replied on October 21, 2020 at 9:47 AM

    perfect thx

  • gustaverihal
    Replied on October 21, 2020 at 9:54 AM

    @gerardw

    How can i recover the data with the html tag ? If i download the xls with the sumissions i have no html tag


    Regards

  • Girish JotForm Support
    Replied on October 21, 2020 at 11:06 AM

    The insertion of HTML tags is not supported on forms.

    Please explain which data with HTML tag are you referring to? Are you referring to this with reference to any form?

    If yes, please provide us the form URL and also the section that you are referring to.

  • gustaverihal
    Replied on October 21, 2020 at 11:11 AM

    Hello

    My use case is:

    1. The user submit a form with a long text field in "rich text" (with bold, italic, line break etc)
    2. I collect the data (xls/csv) and push it in my database

    the thing is that i can see the information is well collected

    1603292973 5f904f2d199ea  Screenshot 10

    but when i export the data: the formatting part has disapeared

    1603293058 5f904f82ed1f2  Screenshot 21

    i just want to be able to push the data in my database correctly


  • Girish JotForm Support
    Replied on October 21, 2020 at 12:43 PM

    Unfortunately, the formatting shown on your Form submission page will not be the same when you export it into Excel or CSV.

    You will need to format it separately after downloading it in excel.