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HewteeAsked on October 21, 2020 at 7:34 AM
Why does my Form Logo not appear when I forward the link to my form someone ?
It just says :
Please click this link to complete this form. It used to show the logo as well
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Patrick_RReplied on October 21, 2020 at 10:38 AM
Hi! Please provide us the following information to proceed further:
1. Which form are you sharing?
2. How are you sharing your form?
3. Where (on which platform) are you sharing your form?Awaiting your response.
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HewteeReplied on October 22, 2020 at 4:25 AM
- Its this one (only enabled form I have) https://form.jotform.com/Hewtee/TheFoodWeb
- Im sending this link via text or whatsapp
- Not sure I understand this question but please see pics attached
It used to look like this:
Now it looks like this:
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Patrick_RReplied on October 22, 2020 at 5:45 AM
Hello! There is a special META OG tag required to set an image for a webpage. JotForm doesn't implement this particular tag so form images in JotForm links never show up.
1. In the first screenshot, the first link is a Facebook link. Maybe it is your FB post link?
2. The second screenshot is a direct link to your form on JotForm.Also, we can forward your concern to display form logo as the form image when shared as a feature request. Let us know if you want us to.
Thank you!
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HewteeReplied on October 23, 2020 at 5:12 AM
Thanks Patrick. Is there any way I can OG ify my form?
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Patrick_RReplied on October 23, 2020 at 7:20 AM
Hello! Yes, this is possible if you can create a webpage, embed the form in it and then implement the "og:image" META tag in it. You can then share this page's link on Whatspapp, Facebook etc.
Following is the META tag that should work:
<meta property="og:image" content="url_image">
I hope this information helps.
Thank you!
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HewteeReplied on October 24, 2020 at 7:48 AM
It does thank you