Is JotForm down?

  • Profile Image
    adminufv01
    Asked on October 21, 2020 at 09:08 AM

    Hi!

    We're experiencing some problems when trying to edit our forms.

    Ther's a message box "Oops! Something went wrong and We couldn't initialize your user info.

    Could you please refresh the page?"


    When we reload the page it gets the same error.

    1603285719_5f9032d7036a7_

  • Profile Image
    Jimmy_D
    Answered on October 21, 2020 at 12:14 PM

    Hi!

    Our apologies for the inconvenience.

    No issues have been reported with our servers so far. Kindly clear your browser's caches or try accessing your forms from a different browser to see if the problem persists.

    I tested your account, and everything worked fine.

    Regards,