What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can i removed the captcha asking on mobile?

    Asked by jesbreltampus on September 05, 2013 at 12:33 PM

    Hello, I havent included captcha on the form that i have created but when i checked it using a smart phone it is asking for a captcha after hitting the submit button. i have no problem using desktop since it is not asking for a captcha. How can a remove this captcha on mobile?

    Page URL:
    http://johntheplumberottawa.ca/service-appointment/

    Mobile problem checked hello
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 05, 2013 at 01:51 PM

    Hi,

    I checked your form with a mobile browser, but I wasn't asked about the captcha, also I can see that there is no captcha field set up at your form. Could you check it?

    Yhanks

  • Profile Image

    Answered by jesbreltampus on September 05, 2013 at 01:55 PM

    Hello, Thank you for the response. I have fixed it my self reading recent related issues. Thanks