Please reactivate account

  • Art For Everyday Inc.
    Asked on October 21, 2020 at 10:03 AM

    Hi, please reactivate this account (sadeghi_abbas@yahoo.com), as it has important forms that are essential to our business. We have been using this account for a long time and never had any problems. I understand that there has been phishing prevention involved, thus,

    Jotform Thread 2646696 Screenshot
  • John Support Team Lead
    Replied on October 21, 2020 at 1:55 PM

    This form on the account's TRASH folder seems triggered the suspension:

    1603302872 5f9075d85dbcc  Screenshot 10

    To reactivate the account, we need to purge the said form. Let us know if you agree.