Trouble with Submissions with blank data

  • WilderElementaryPTA
    Asked on October 21, 2020 at 10:05 AM

    Good morning, I have finished building my form, but no information is being transmitted over as a submission, it is just all blank. What am I missing?

  • John Support Team Lead
    Replied on October 21, 2020 at 1:44 PM

    I was able to replicate the issue on a cloned form. This happens because your form fields are not mandatory/required. As a result, the user can just click on the SUBMIT button or just hit enter as soon as the form is loaded and it will be submitted with no data.

    I suggest making your fields required especially the Paypal Checkout field.

    Here's a guide on how-to-set-a-field-as-required-or-non-required.