Cannot get password reset

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    Ferrall
    Asked on October 21, 2020 at 10:25 AM

    bethany+gillis@lonestarwebgroup.com - I cannot seem to get logged in with that account to access my forms! I have reset my password multiple times and never get the email.

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    Ferrall
    Answered on October 21, 2020 at 10:48 AM

    I really, really need to access this form! Is there a way to reset my password without receiving the email?

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    VincentJay
    Answered on October 21, 2020 at 02:49 PM

    Unfortunately, you need to open the JotForm reset password email to update your account password. There's no other way around.

    If you can remember your password, you can update the password on the Account Profile page.

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