Unable to see assigned forms

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    mmalone14845
    Asked on October 21, 2020 at 10:32 AM

    I still have one employee that cant get in, changed password, uninstalled and reinstalled app, assigned forms, sent reminder email. Nothing. See his view via snapshots.

    Screenshot
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    JohnRex
    Answered on October 21, 2020 at 02:38 PM

    I can see this is related to this ticket: https://www.jotform.com/answers/2646509. Does the issue refer to the same users? If so, I just checked that the assigned forms were there. The user just needs to click ALL FORMS > ASSIGNED FORMS in the app to view the assigned forms.

    Here's a quick video to guide you: http://tiny.cc/tdg0tz

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    mmalone14845
    Answered on October 22, 2020 at 08:28 AM
    This is what happens when they click assigned forms. See attached screenshot
    ...
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    Ariel_P
    Answered on October 22, 2020 at 10:32 AM

    Greetings,

    We apologize for the inconvenience, but screenshots directly attached to emails do not show up on our support system. Can you try posting the screenshot again? Please refer to our "How to Post Screenshots to Our Support Forum" guide for more related information on how to do just that.

    Looking forward to your response.

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    mmalone14845
    Answered on October 22, 2020 at 11:28 AM
    This Issue is resolved.
    ...
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    JohnRex
    Answered on October 22, 2020 at 12:40 PM

    We're glad to know that the issue's been sorted now on your end.

    Let us know here in case you need further assistance.