Accidentally unsubscribed!

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    Asked on October 21, 2020 at 11:32 AM

    Hi there I accidentally unsubscribed and I really didn’t mean to do that! Can you tell me how to resubscribe? I need to get notified of forms filled out for my business! Thank you!

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    Answered on October 21, 2020 at 04:14 PM

    Hello @daisyngabriel,

    Thank you for contacting our support team.

    I am not sure if I am understanding what your inquiry. Can you kindly explain what you are referring to when you say you "unsubscribed"?

    I checked your account and it seems that there is no history of any paid subscriptions.

    Also, if you are looking to receive emails after your form submissions, you will need to set up Notification emails for your forms. These emails will be sent to you as a receipt for the submissions made on your forms.

    Related User Guides:

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    Answered on October 21, 2020 at 08:28 PM
    I’m trying to ensure that I will get my clients filled out forms in an email when they fill them out online. Do I have to fill out this part (see picture attached) to do so? If so, I’m not exactly sure how to fill this out in terms of what information it’s asking for?
    Sent from my iPhone
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    Answered on October 22, 2020 at 02:41 AM

    Hi Daisy,

    We didn't receive the screenshot. Please follow the guide below to send screenshots here.

    I can see that you've already created Notification email and autoresponders in your form. Please send the screenshot again so we can see what you are referring to exactly and provide assistance accordingly.