I can't go in and edit a pre existing order. Also it won't even pull up the order now when I try to search for it

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    Asked on October 21, 2020 at 11:53 AM
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    Answered on October 21, 2020 at 04:42 PM

    Hello @doornmoresales,

    We do apologize for the inconvenience that you have experienced.

    After checking your account, I have found that there are no current forms saved to your account. However, I can see that you have many forms saved in your "Shared With Me" folder.

    May we please know which form you are having the issues with? Kindly provide the URL of the form and the submission IDs for the orders that you are unable to edit. Once we have this information, we will take a closer look and provide further assistance.

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