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  • Profile Image

    (feature request)Add the option to send the follow up message to new subscribers at the Awebber integration.

    Asked by jgucci on September 05, 2013 at 01:52 PM
    Form at http://form.jotformpro.com/form/32236428378964 will not send the follow up email from awebber after they optin.  Below is the response from them.

     

    I was able to take a look at the code, but it appears JotForm
    uses their own JavaScript along with our API to add subscribers.

    The error has something to do with the way JotForm has setup
    their application.  Because the application was created by
    JotForm, they would need to re-code things in order to get
    the subscriber's added properly:

    Page URL:
    http://countedcrossstitchcafe.com/

    JotForm email
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 05, 2013 at 02:56 PM

    Hi,

    As I don't have a paid Aweber account, I cannot make some test in order to replicate this issue. Anyways I can see that you are mapping a field named "*" corresponding to the "name" field, could you try by renaming that field without using special characters like "*" and try re mapping that field again with the awebber integration to see if it works.

    Hope it helps

    please let us know if you need further assistance

    thanks

  • Profile Image

    Answered by jgucci on September 05, 2013 at 03:22 PM

    I did this but still the follow up message will not come.  Seems like something wrong with the API.

  • Profile Image
    JotForm Support

    Answered by guilledutra on September 05, 2013 at 03:44 PM

    Apologies I forgot to advise you about taking out the "-" at the E-Mail field too, please could you try it? Also be sure that there is no special charachters at the Awebber list fields,  If it doesn't work I will submit a ticket to our second level support team about this issue.

    Thanks

  • Profile Image

    Answered by jgucci on September 05, 2013 at 04:02 PM

    I did this and it still only send the opt-in email and not the follow up email.

  • Profile Image
    JotForm Support

    Answered by guilledutra on September 05, 2013 at 04:26 PM

    it seems that there is an already ticket opened about this issue, could you try the workaround suggested by the user @biscuitab in this other thread http://www.jotform.com/answers/104679

    " I have a work around for this now. Just make an identical coppy of the first follow up message and the JotForm api will send this second one. Works fine :) "

     

    Thanks

  • Profile Image

    Answered by jgucci on September 05, 2013 at 04:39 PM

    Sweet!

  • Profile Image
    JotForm Support

    Answered by guilledutra on September 05, 2013 at 04:51 PM

    I'll also forward this request to our feature request list,

    Thanks