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Bingham_GrahamAsked on October 21, 2020 at 1:39 PM
Hi there,
I'm testing Jotform along with Zapier to handle registration and payment processing for an upcoming event my company is hosting.
I'm a bit stuck as I'm getting the above noted alert when I try to test. Screenshot attached.
Can you tell me where I'm going wrong, please?
Thank you,
Graham Bingham
Jackrabbit Technologies.
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Kat JotForm SupportReplied on October 21, 2020 at 6:46 PM
Hi Graham,
Happy to help!
I created a clone of your form (202726991493263) and found that you currently have the Unique Submission field enabled to check the cookies and IP to prevent multiple submissions. As you have already made a submission, the form has flagged your cookies and/or IP address and is preventing you from submitting again.
To test your form, I recommend disabling this function and then re-enabling it once you've completed your testing.
I hope this helps! Please let us know if we can help with anything further.
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Bingham_GrahamReplied on October 22, 2020 at 11:28 AMNew response received
Thank you! That is very helpful.
Graham
Graham Bingham
CRM Administrator | Marketing
Jackrabbit Technologies Inc.
gbingham@jackrabbittech.com
www.jackrabbitclass.com
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Kat JotForm SupportReplied on October 22, 2020 at 4:34 PM
Hi again Graham,
You are most welcome! I'm so glad to have helped.
Please don't hesitate to reach out to us in the future. We're always happy to help!