Square Payment Processing not working

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    beattey
    Asked on October 21, 2020 at 02:04 PM

    I have a client transaction that went through yesterday, but despite putting his credit card informaiton in - no charge came through - and the form allowed him to complete his transaction as if it did. The Square link has 'broken' a couple of times now - and I need to be sure this is set up and stable so I can collect all my sales. Help!

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    Amin_N
    Answered on October 21, 2020 at 07:24 PM

    Could you please provide us with the name or URL of the form with which you're experiencing this issue, so that we can better assist you?

    Also, can you please set the Square integration to Test Mode so we can test it?

    We're patiently waiting for your response.

  • Profile Image
    beattey
    Answered on October 21, 2020 at 09:28 PM
    I have placed it in test mode – and here is the URL: https://www.jotform.com/build/202523251606041

    James L (Jay) Beattey
    Chief Executive Officer

    12175 Visionary Way, Suite 620
    Fishers, IN 46038
    317-513-5785
    www.velomon.com
    Accelerating the Velocity of Money
    https://velomonjay.youcanbook.me/

    ...
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    Amin_N
    Answered on October 22, 2020 at 01:34 AM

    Checking the form in question, I've found the integration is still in Live Mode.

    1603344798_5f91199ea66dc_

    Please change it to Test Mode so we can make a test submission.

    We're patiently waiting for your response.