What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Premium Subscription Inquiry

    Asked by AcademicServey on September 05, 2013 at 03:04 PM

    Hi there,

    I mean if I subscribe in the Premium monthly plan, I know I have a 30 days to cancell the plan, but if I did not cancell it within this period (30 days),  am I supposed to subscribe for one year or i can stop the service when i do not need it?



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    JotForm Support

    Answered by Welvin on September 05, 2013 at 03:53 PM


    Good day! You will be charge monthly, and it's up to you to upgrade to our Yearly Plan. Yes, you can always cancel the subscription anytime you want.