suspended account

  • Profile Image
    Courtnie Heller 
    Asked on October 21, 2020 at 04:28 PM

    Good afternoon,


    yesterday I created a form for our catering company holiday menu


    we want to make ordering quick and easy for clients so we wanted to create an easy online form. We wanted to roll out our holiday menu this Friday so we are in a hurry.

    we LOVED how easy and useful JotForm is but today when I was making changes my IP Address has been banned and my form has been disabled.


    can I please have this fixed ASAP or I will be forced to take my business somewhere else.


  • Profile Image
    JohnRex
    Answered on October 21, 2020 at 09:20 PM

    If you're referring to this account: Courtnie_Heller, I just checked that it's already activated. Please try logging in again to the account and let us know if you still experience the same issue.