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EVONARecruitmentAsked on October 21, 2020 at 4:50 PM
Hi I'm trying to attach a PDF file to the email response after form submission but the PDF isn't coming through as an attachment.
I've followed advice and I can't see what I'm doing wrong - can you help?
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Carlos_CReplied on October 21, 2020 at 10:13 PM
Hello,
After checking your form I can confirm that the settings are correct.
Could you please allow us to make a test submission so we can check the error?
Looking forward to your response.
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EVONARecruitmentReplied on October 22, 2020 at 3:28 AMHi, yea sure. I actually need to get this up and running fairly urgently so any help is appreciated.
Adele Fox
Head of Marketing
EVONA Space Sector Recruitment.
07989 691 486
Sent on the move, expect typos and autocorrect fails.
________________________________
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Sam_GReplied on October 22, 2020 at 8:06 AM
Hi Adele,
I tested and submitted your form and I wasn't able to receive the PDF attachment.
I then cloned your form, removed, and readd the attachment file and that works.
Kindly please remove your file and re-add it again.
Let us know if the issue persists.
Thank you.
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EVONARecruitmentReplied on October 22, 2020 at 8:28 AMI’m still having the same issue.
I’ve tried cloning the form and reattaching and I still cannot make it work – the cloned form still does not deliver the PDF
I’ve also tried uploading a different file completely – same issue.
Adele Fox | Head of Marketing
M: +44 (0) 7989 691 486
UK: +44 (0) 117 203 4444
US: +1 202 381 9944
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Sam_GReplied on October 22, 2020 at 10:06 AM
Hi Adele,
I did a test on your form again and this time I did receive the PDF attachment.
Please note that you will need to perform an actual form submission to receive the PDF in the email.
Kindly check and let us know if the issue persists.
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EVONARecruitmentReplied on October 22, 2020 at 10:28 AMI’ve managed to fix it – I think it just didn’t like the file name
Thanks,
Adele
Adele Fox | Head of Marketing
M: +44 (0) 7989 691 486
UK: +44 (0) 117 203 4444
US: +1 202 381 9944
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