What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm setting up a PayPal stadard form...shipping is not working yet

    Asked by loveisreal on September 05, 2013 at 05:37 PM

    I have set up a PayPal standard form, and I have set up the shipping on PayPal site...however it is not showing up when I try the form in sandbox mode...can you help?...I believe I have followed your instructions correctly..


    Thank you,

    David Alexander

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    JotForm Support

    Answered by jonathan on September 05, 2013 at 09:19 PM

    Hi David,

    I suggest you review the steps on this guide also on how to add shipping to JotForm and Paypal standard account.


    Please inform us if the issue persist even after trying this already.


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    JotForm Support

    Answered by NeilVicente on February 12, 2014 at 07:21 AM

    We have just released the shipping option for (regular) Paypal integrated forms.

    You may now specify a cost for shipping each item, or set a weight value for each item to have the shipping cost calculated using the profile-based method you have set up under your Paypal account.

    Flat Shipping Cost:

    Product Weight Value:


    Please do try it out then let us know how it goes. Your feedback is much appreciated.