Account access issues

  • Profile Image
    Asked on October 21, 2020 at 10:40 PM

    Hey team,

    We are having some trouble with accessing our account due to invalid password, even though this hasn't been changed or updated. We have also tried resetting password but are not receiving the emails (have double checked spam as well)

    Can you please help?

    Many thanks!

  • Profile Image
    Answered on October 22, 2020 at 04:20 AM

    It seems I have already responded to you in the following thread:

    Please do not create multiple threads for the same questions.