Account access issues

Hey team,

We are having some trouble with accessing our account due to invalid password, even though this hasn't been changed or updated. We have also tried resetting password but are not receiving the emails (have double checked spam as well)

Can you please help?

Many thanks!

It seems I have already responded to you in the following thread: https://www.jotform.com/answers/2648274

Please do not create multiple threads for the same questions.