Login Issues

  • Profile Image
    Viona 
    Asked on October 21, 2020 at 10:43 PM

    Hi Team,

    We're having issues logging into our JotForm account (accounts@rollienation.com). We have sent multiple emails to reset the password, however, the reset email is not coming through to us.

    Can you please best assist and advise as to how we can log into our account.

    Looking forward to hearing from you soon.

    Cheers,
    Viona

  • Profile Image
    Vick_W
    Answered on October 22, 2020 at 03:46 AM

    Hi Viona,

    I'm unable to find any records for the provided email address. However, I was able to find an account registered against the following email address.

    h***o@rollienation.com

    If you recognize the email address then please use this email and follow the guide below to reset your account password.

    https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    Let us know if you need further assistance.

    Thanks.