MY FORM WONT SUBMIT ONCE FILLED OUT

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    safemefamily
    Asked on September 05, 2013 at 05:39 PM

    I CREATED A FORM AND TRIED TO TEST IT OUT BUT EVERYTIME I PULL IT UP AND FILL IT OUT AND PRESS SUBMIT IT JUST SAYS SENDING BUT NEVER SENDS INFO TO MY ACCOUNT OR EVEN SUBMITS THE FORM.

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    khrisell
    Answered on September 05, 2013 at 09:01 PM

    Hello,

    I have checked your account. And I can see that you have several forms. All of them doesn't have any submissions data.

    Can you provide us the title of the form you are pertaining to so that we could clone it and run some tests to replicate the issue?

    Thank you and I will wait for your response to further assist you.

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    safemefamily
    Answered on September 05, 2013 at 11:14 PM
    The Form is : SAFE ME Family E-ID Form
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    khrisell
    Answered on September 06, 2013 at 12:00 AM

    Hello,

    I have tested an actual submission of your form as you can see on your account and was able to see the notification that there is a 1 Submission.

    And when I access the Submissions.

    I can see the submission data.

     

    May I know where are you accessing your form? Is it in your website or in your JotForm editor?

    Because I can see no error when submitting an actual submission on your JotForm Editor.

    Kindly let us know if you have further clarifications.

    Thank you