On the autoresponder email that the responder gets, is it possible to dismiss the "reply to" section on details?

  • get-support
    Asked on October 22, 2020 at 3:30 AM
  • Patrick_R
    Replied on October 22, 2020 at 8:21 AM

    Hi! Do you want to remove the Reply-To email address section form the autoresponder email?If yes then it is possible to remove the Reply-To value form the autoresponder settings (as shown in the following screenshot) but the user will still be able to reply to the email; if reply-to email value is not present, then owner's email address is used as the Reply-To address.

    1603369205 5f9178f5df9d0 The Easiest Onl Screenshot 10

    However, You do have the option to set the Reply-To email address to any address with a valid TLD (as indicated in the screemnshot above).

    I hope this information helps. For further queries, feel free to write back to us.

    Thank you!

  • get-support
    Replied on October 23, 2020 at 12:31 AM

    Hi! Thanks for the answer. However I've tried that but on the email details that the responder gets it still shows "reply to" even after I emptied the reply to on setting.

    1603427485 5f925c9d89f6c IMG 20201023 11 Screenshot 10

  • Patrick_R
    Replied on October 23, 2020 at 1:52 AM

    Hello! As I mentioned in my previous reply, if Reply-to Email value is not present, then owner's email address is used as the Reply-to Email address.

    Thank you!