Error's when using our account

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    DR SCOTT GRADWELL
    Asked on October 22, 2020 at 08:03 AM

    Hi,

    We keep getting an error when in our account and trying to print out our forms. The error says Temorarily Back end unavailable. Can you help with this? It is very inconvenient because we are in our account every day printing off patient forms. How can we fix this issue?

    Thanks,

    Heather

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    gerardw
    Answered on October 22, 2020 at 10:16 AM

    We are currently not facing any server issues.

    Could you try logging into your account using an incognito/private browsing window and check OR clear your browser cache and check, please?