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finudusltdAsked on October 22, 2020 at 9:41 AM
yes totally understand that but that is not my problem ---- My username is incorrect:
https://form.jotform.com/finudusltd/free-business-listing
finudusltd
findus is spelt wrong so need to change my username on my account but I am unable to do that
https://form.jotform.com/findusltd/free-business-listing
it says: Please contact us to update your username.
But if I get this done then all my current form URL links will break right?????
It so very difficult for me to do as we have a lot of forms that have been emailed out to potential clients to fill in the form.
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VincentJayReplied on October 22, 2020 at 2:16 PM
Hi,
We can change your account username. Please let us know what account username you want and we will check if it is available.
Unfortunately, the account username Findus is already taken.
We'll wait for your reply. Thank you!
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finudusltdReplied on October 27, 2020 at 3:33 PM
Hi Support --- I would like firstly: findusnz
If that is not available then findusltd
But before we change to correct spelling I need to know that my current forms will not break and have sent out links to 1000's of businesses to claim a free listing and I do not want the links to break
for example, this is one of my forms so if I change to correct spelling then these forms will all break to the databases we have sent out to is that correct? or how do you think I can resolve the issue.
https://form.jotform.com/finudusltd/free-listing-confirmation
As only other way, I can think of is to start another account with correct spelling and clone my current account then slowing faze out all the forms I have out in the marketplace and then close down this account
Your thoughts??
deb
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VincentJayReplied on October 27, 2020 at 4:59 PM
Hello,
I still didn't update your account username.
If I change your account username, you will need to update the custom form links you send to your users. That's the only issue I can think of. (https://www.jotform.com/help/261-how-to-create-a-custom-url-of-a-form)
If you're not using the custom URL to your form, then I think it is safe to proceed.
Also, It will not break the form or any submissions by changing the account username.
If you have any questions, please let us know. Also, let us know if you want to proceed.
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finudusltdReplied on May 1, 2021 at 5:00 PM
Hi team a while ago I logged a request to change my user user name as spelt incorrectly
finudusltd and should read findus NOT finudus
https://form.jotform.com/finudusltd/free-business-listing
can you please change to
Option 1 - findus/ if not available then
Option 2 - findusnz/ if not available then
Option 3 - findusnewzealand/ if not available then
Option 4 - findusltd
Thanks Deb
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VincentJayReplied on May 1, 2021 at 6:49 PM
As per your request, your account username is now findusnz.
Please update your custom URLs and use your new username by following this guide: https://www.jotform.com/help/261-how-to-create-a-custom-url-of-a-form
Thank you!