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Emlyne TAsked on October 22, 2020 at 11:30 AM
I've been having problems downloading submitted consent forms from the inbox this morning (I wasn't having problems yesterday). When I click the download button at the upper right hand corner, nothing happens (not DL on broswer, not even on downloads folder). I have refreshed and logged in three times and it's still the same. I'd appreciate some assistance regarding this issue. Thank you!
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MikeReplied on October 22, 2020 at 6:03 PM
I am unable to reproduce the issue in my account. If the issue still persists, please kindly provide your form link or JotForm username so we will be able to take a look.