I Can't login to my account?

Hello,

While I was in the middle of creating a form, all of a sudden it said form was disabled and now I cannot log into my jotform account. These forms are very important for my business. Please help me log back into my account and activate my forms. Thank you for your help.

Hi Ellie,

Your account is currently suspended by our system. Because the form ID(91796742321866) is collecting CC details. Collecting credit card details using regular text fields is against our terms and conditions.

To collect payments from your users, please use our payment processors.

Reference: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

You may also capture the card details and charge the user at a later date. To enable payment authorization you may follow this guide: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

In order to reactivate your account, you will have to allow us to delete the offending fields.

Looking forward to your response.